HELP
How can we help?
24 articles on using the platform. Search, or browse by topic.
Basics
- The assistantWhat the assistant can do, and what it never does on its own.
- Your first sign-inAccepting an invitation, your date of birth, and the consent step.
- Getting aroundThe navigation rail and dock, the bell, search, language, theme and your profile.
- Installing the app and push notificationsAdd the platform to your phone or computer and receive notifications.
- Your data, consent and privacyDownload your data, ask for it to be erased, and withdraw a consent.
Communication
Learning
Exams
Academics
- Taking attendance and reading the reportThe class register, the attendance rate and a student's own record.
- Batches, capacity and transfersOpening and closing batches, waitlists and moving a student between batches.
- Your week in the plannerA teacher's classes and exam dates for the week, and the way to lesson notes.
- Timetable and calendarBatch timetables, exam dates and reminders.
People
Fees and money
- Plans, credits and invoicesYour institute's plan, the monthly credit pool, the wallet and invoices.
- Paying fees and downloading receiptsWhat a student or parent sees under My fees.
- Collecting fees and issuing receiptsFee structures, collecting a payment, receipts, refunds and corrections.
- The store and paying for a courseBuying a course, test series or study material, and how the institute runs its storefront.
Administration
- Admissions: enquiries to enrolmentThe enquiry board, applications, admission and the public enquiry form.
- Your institute's brand and web addressName, logo and accent colour, and using your own domain.
- Leave, roster and payroll inputsApplying for leave, approvals, the staff roster and holidays.
- Institute analyticsFees, learning, attendance, admissions, messages and AI credits at a glance.